Introduction

Zone Desiigns operates this online store and this website, including all related information, content, features, tools and services (hereinafter the "Services").

 The store is powered by the Squarespace platform, which allows us to offer you our products and services.

The purpose of this Privacy Policy is to inform you about how we collect, use, and protect your personal data when you access the Services, make a purchase, or communicate with us.

Personal data collected

We only collect data that is necessary to run our business activity.

Data you provide directly:

• First and last name

• Billing and shipping address

• Email address

• Phone number

• Ordering Information

• Payment data (securely processed by our service providers)

Data collected automatically:

• IP address

• Browsing data

• Device type and browser

•Pages viewed and interactions with the site

Purposes of the processing

Your data is used to:

• Process and ship your orders

• Manage customer service

• Follow up on deliveries

• Manage secure payments

• Prevent fraud

• Improve user experience

• Sending commercial communications (if consented)

Data sharing

Your data may only be shared with:

• The Squarespace platform

• Secure payment providers

• Carriers for delivery

• Technical services (hosting, maintenance)

No personal data is sold to third parties.

Data security

We implement technical and organizational security measures to protect your personal data.

However, no data transmission over the Internet is completely secure.

 Cookies

The website uses cookies that are necessary for the operation of the shop as well as analytical and advertising cookies.

On your first visit, a banner allows you to accept or refuse these cookies.

Policy changes

We may change this Privacy Policy at any time to reflect legal or technical developments.

Contact

For any questions relating to your personal data:

📧 Email : zonedesiigns@outlook.com

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or made non-identifiable, so it does not identify or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

• Contact information including your name, address, billing address, delivery address, telephone number and email address.

• Financial information including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation and other payment details.

• Account information including your username, password, security questions, preferences, and settings.

• Transaction information including items you view, place in your shopping cart, add to your wish list, purchase, return, exchange or cancel, as well as your past transactions.

• Your communications with us including information you include in your communications with us, such as when you send a customer service survey.

• Device information including information about your device, browser or network connection, IP address, and other unique identifiers.

• Usage Information including information about your interaction with the Services, including how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;

• Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;

• From our service providers, including when we use them to implement certain technologies and when they collect or process your personal information on our behalf.

 How We Use Your Personal Information

• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications via email, SMS or postal mail, and to show you online our products or services that are new or just added or seasonal items.

• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and purchase experience, detect, investigate, or respond to fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access credentials with anyone.

• Communicate with you. We use your personal information to provide you with customer service, respond to your requests, provide you with efficient services, and maintain our business relationship with you.

• Legal reasons. We use your personal information to comply with applicable law or to respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil disclosure proceedings, potential or pending litigation, or other litigation proceedings, and to enforce our terms or policies, or investigate possible violations thereof.